Home > Account > Security > Security

Security

With hackers, viruses, cyber warfare, cyber crime etc, etc the world wide web can be a security nightmare.  


Empower takes security very seriously and uses a combination of tools and techniques to ensure your security, including

Empower uses Amazon Web Services (AWS) to host Empower in the cloud.  AWS is a subsidiary of Amazon.com and is the largest cloud provider in the world with many millions of servers deployed around the globe. AWS’s has many clients including 3M, Netflix, Airbnb, Sony, Hertz, McDonalds, Lonely Planet, MYOB, Vodafone, General Electric, Samsung, Suncorp and QANTAS.   Security is AWS's highest priority - for more information on AWS Cloud Security visit AWS Cloud Security.

In addition to the AWS security Empower has created a number of additional security layers designed to protect the Empower system and your data

Empower security and systems have been audited serveral times by independent US based security experts with all recommendations implemented wherever possible  

Empower uses SSL (Secure Sockets Layer) which is an industry standard security technology used by millions of websites around the world to establish an encrypted link between your browser and Empower.  This means that all communication between your browser and Empower is encrypted so all data remains private.    You should ensure that all Empower application website addresses start with https://  and in many browsers there should be a padlock security symbol in your browser similar to

 


If you are concerned about whether you are logging into Empower, you should type in account.empowersoftware.co.nz into your browser.  

Never log in to Empower from a link from an email or other electronic message.

If someone purporting to be from Empower calls you, and you do not recognize them, you should hang up and immediately call Empower back on Empower's land line at New Zealand 09 307 1115 for verification.

Empower will never ask you for your Empower login password.

If you do not recognize the voice of any person purporting to be from Empower asking for access, your password, or any other details do not supply it.  

Never supply your password in response to an email or any other type of electronic request.

See also